We Build It.
We Keep It Running.
We don't sell IT support as a standalone service. It's exclusively available to clients using our in-house platforms or custom-built software — because no one supports your system better than the team that built it.
The All-in-One Package
Whether you use NeoTrade, NeoFlight, or a custom solution we built for you — we offer a complete managed IT package on top. This service is not available separately. No need to hire an IT team, onboard a separate MSP, or explain your architecture to strangers.
We already know your stack, your data, your integrations. That means faster resolutions, fewer miscommunications, and a single point of contact for everything — from a Microsoft Teams issue to a production database alert.
Available exclusively for NeoSoft clients
Using one of our brands or a custom-built solution? This service is designed for you.
We build your solution
NeoTrade, NeoFlight, or custom software
We deploy & configure your cloud
Azure, Microsoft 365, Exchange Online
We monitor & support — ongoing
24/7 alerts, incident response, updates
Same Team. Full Picture.
Most IT support starts with "can you explain your setup?" — ours starts with "we already know."
One Partner, Zero Gaps
We built your software. We know every line, every integration, every edge case. When we support it, there's no finger-pointing between vendors — just solutions.
Built for SMBs
You shouldn't need a full IT department to run a modern business. We become your outsourced IT team — the same expertise, without the overhead of in-house hires.
Microsoft Partner
As a certified Microsoft Partner, we bring proven expertise across the entire Microsoft stack — from Azure infrastructure to Microsoft 365 productivity tools.
What's Covered
Everything you need to keep your software and cloud infrastructure running smoothly.
Application Monitoring
Proactive 24/7 monitoring of your NeoSoft applications — uptime tracking, performance alerts, and health dashboards so issues are caught before your users notice.
Microsoft 365 Administration
Complete management of your Microsoft ecosystem — user provisioning, Exchange Online, SharePoint, Teams, and security policies, all handled for you.
Azure Cloud Management
Infrastructure management, cost optimization, security hardening, and scaling of your Azure resources — so you can focus on running your business.
Exchange Online & Email
Mail flow configuration, spam filtering, archiving, shared mailboxes, and distribution groups — professional email that just works.
Backup & Disaster Recovery
Automated backups, retention policies, and tested recovery procedures. Your data is protected and restorable when it matters most.
Incident Response & Troubleshooting
When something breaks, we fix it — fast. Dedicated support channels, defined SLAs, and a team that already knows your stack inside out.
Already a NeoSoft client?
Let's talk about adding managed IT to your package. One team, one contract, complete peace of mind.